Stay informed about newly released features, current changes, and additions to our online documentation.

Use the left-hand navigation to filter on specific years or reach the archive.

All news

Mapp Engage: Whiteboards Use Cases
  Whiteboards documentation has been expanded with a Use Cases section. See Mapp's recommendations for Whiteboard usage and get inspired. Learn more...
Mapp Empower: Inbox Monitoring and Rendering Update
  Inbox monitoring and rendering are crucial deliverability features for any email platform. We have updated these features in Mapp Empower. The changes are seamless for you; you don't have to do anything. Learn more...
Mapp Engage: Inbox Monitoring and Rendering Update
  Inbox monitoring and rendering are crucial deliverability features for any email platform. We have updated these features in Mapp Engage. Learn more...
Mapp Intelligence: New Documentation for Single Page Applications
We have good news if you want to integrate Mapp Intelligence into a Single Page Application: there is new and comprehensive documentation available!  Learn more...
Mapp Intelligence: Marketing Automation Plugin Update
  We've made some improvements to our Marketing Automation Plugin. Learn more...
Mapp Intelligence: Teaser Tracking Plugin Update
  We have released a security fix for our Teaser Tracking Plugin with version 2.0.3. Learn more...
Mapp Intelligence Tag Integration: Static Mode Available
   There is a new Static Mode for Tag Integration Containers! Learn more...
Mapp Intelligence: SDK Updates
 We've updated the Mapp Intelligence Software Development Kits for iOS and Android. Learn more...
Mapp Engage: Countdown Timer Block
  The new countdown timer block is now available in Mapp Engage to make your marketing communication more exciting! Learn more...
Best Practices for a Successful Peak Sales Season

  The most exciting, and at the same time, the most challenging season for eCommerce and retail is well underway. We have prepared a few tips to help you make the most of the peak sales season. Learn more...

Sneak Peek: New Microsites Builder

 Come have a first look at the complete makeover of Microsites in Mapp Engage! We can't wait to share the improved user interface and easier than ever before microsite and landing page creation. Learn more...

Mapp Cloud: Shopify Connector

  The Mapp Cloud plugin for Shopify is now also integrated with Mapp Engage. Connect Mapp Engage with Shopify and get real-time information regarding products, users, and orders. Learn more...

Mapp Engage: Additional Authentication Option for Mobile Channels
  Mapp Engage now supports token-based authentication for your iOS mobile channels. Learn more...
Mapp Intelligence: AI-based Revenue Monitoring

  Mapp's Smart Notifications are getting a functionality boost. You can now receive notifications on your revenue and even tell you why this is! Learn more...

Mapp Intelligence: Improved Date Picker

  The Mapp Intelligence date picker has been completely redesigned. Now you can select the hours and minutes for your analysis window! Learn more...

Mapp Intelligence: Analytics API Enhancements
  Our Analytics API is getting an exciting update! Learn more...
Mapp Intelligence: Updated Pixel Debug Plugin
  The new version of our Debug plugin is here to help make checking your tracking implementation easier than ever! Learn more...
Mapp Intelligence: New scheduling options for Marketing Automation campaigns
 Based on your feedback, new options have been added to configure the campaign frequency in the Marketing Automation Mapp Intelligence module. Soon, you will also be able to specify when exactly campaigns start and end. Learn more...
Mapp Academy: Improved User Interface
  Mapp Academy is an awesome tool for learning all the ins and outs of the Mapp Cloud Products, and now it's had a few updates. Learn more...
Mapp Intelligence: Tracking libraries Update
 We've updated the Mapp Intelligence Tracking libraries. Learn more...
(Preannouncement) Mapp Intelligence: Raw Data Export Custom Parameter Table Updates
Starting 09.01.2023, exporting and working with your Intelligence custom parameters will be easier than ever! Learn more...
Mapp Intelligence: Info notifications for reports and analyses

  With this update, we introduce a new level of notifications to reports and analyses: Info notifications. Learn more...

Mapp Engage: Plugin for VTEX

 Great news for VTEX users! Mapp has created an integration with VTEX. You can now sync transactional and product catalog data from your online store with Engage and trigger transactional emails. The perfect solution for your business if you use Mapp Engage for communication and VTEX as your eCommerce software! Learn more...

Mapp Engage: Marketing Calendar

  The marketing calendar in Mapp Engage has been improved and now covers all communication channels. Preview all scheduled and sent messages, filter by channel, type, and status, or search by message ID and keywords. Learn more...

Mapp Engage: Swagger documentation for API

 Mapp Engage REST API is now documented with Swagger. This makes it easier to experiment and see how to best benefit from Mapp's API by implementing it in your software projects. Learn more...

Mapp Engage: System Whiteboards

  System Whiteboards allow you to automate system tasks, such as importing contacts, generating reports, or deleting contacts in bulk. Now System Whiteboards also support Control XML. Learn more...

Mapp Engage: Best Sendout Time Algorithm Update
  We have optimized the algorithm for Best Sendout Time. With this new improvement, Best Sendout Time can also be calculated for recipients with less predictable email reading habits. Learn more...
Mapp Cloud: Bubble Plugin
  The no-code approach is a hot topic and gaining traction. Mapp Cloud is now integrated with Bubble, a no-code solution for building apps. Learn more...
Mapp Engage: Enhanced Statistics for Mobile In-App Messages
 This is a preannouncement of the new statistics page for In-App messages in Mapp Engage that will give you instant insights into their performance and contact behavior. Learn more...
Mapp Intelligence: Multi-Sorting

 You can now sort by multiple metrics and dimensions, both in the Mapp Intelligence user interface and via API. Learn more...

Mapp Intelligence: Updated list of predefined parameters
  The list of predefined parameters has been updated to improve both data collection and analysis. Learn more...
Mapp Intelligence: Updated Pixel Debug Plugin
  The new invented Mapp Debug Plugin has already been improved. Besides Googe Chrome, it is now also available for Microsoft Edge and Mozilla Firefox. Also, you can now check and compare several pixel instances. Learn More...
Mapp Intelligence: New Navigation Bar
 The Mapp Intelligence navigation bar has gone through some spring cleaning. Learn more...
Mapp Intelligence: Google Tag Manager Support for Adobe Commerce (Magento)
Google Tag Manager (GTM) users, you can now easily implement the Adobe Commerce (Magento) plugin for Mapp Intelligence without Tag Integration. Learn more...
Mapp Intelligence: Marketing Automation Improvements
With the new option of hourly product catalog updates, you can adapt recommendation campaigns in Marketing Automation much more flexibly. Learn more...
Mapp Intelligence: Improvements for Quantity Metrics
  Sometimes less is more: for improved readability, all metrics that show the quantity of custom parameters don't show decimal places anymore as default. Learn More...
Mapp Engage: Updated Whiteboard Documentation
 Our Whiteboard documentation has gotten freshened up, just in time for summer. Learn more...
Mapp Intelligence: Excel Export Format
  Now all Excel exports use xlsx formatting, including for preexisting reports. Learn more...
Mapp Intelligence: Google Ads API Improvement

  With our Google Ads API you can synchronize all Google Ad campaigns with Mapp Intelligence. Important metrics like cost and clicks will also be automatically imported. This can help you understand the performance of your campaigns in great detail. Predefined metrics can even be used to analyze and compare the CPO and ROI of each channel.

With this major improvement, we now support all Google Ad-types and allow the automatic import of cost data into predefined regular cost metrics.

Learn more...

Mapp Engage: AI-based "Topics of Interests" for Customer Segments

  Mapp uses advanced machine learning to better understand what your contacts are interested in. With the new criterion Topics of Interest, the Segmentation Builder will now help you reach audiences with very specific content based on their engagement with your messages. Learn more...

Mapp Intelligence: Analytics API enhancements

 We've now made it even easier to build your own API queries by allowing you to easily access lists of all objects. Learn More...

 

Mapp Intelligence: UI and UX Improvements
  The Mapp Intelligence interface has been fine-tuned for an improved user experience. Apart from optimizing readability, we have updated tooltips, icons, and other elements. Enjoy a clearer and more intuitive user interface. Learn more...
Mapp Intelligence: All custom parameters now supported in pivot table
  A pivot table allows the combination of multiple dimensions in one analysis. It is a powerful and frequently used feature by Mapp Intelligence users. With this update, we now support all custom parameters in a hierarchical view. So far, parameters with multiple values were not supported (except E-Commerce Parameters). Learn more...
Mapp Intelligence: Multi-Factor Authentication (MFA) and Password Reset
  Mapp Intelligence now offers multi-factor authentication (MFA) for improved security. The feature uses standard apps such as Google Authenticator or Authy, and is simple to set up. Upgrade your account security with the new MFA for Mapp Intelligence. Learn more...
Mapp Intelligence: New Login Page URL
  Mapp Intelligence redirects to a new URL for its login, multi-factor authentication and password reset pages! Don't worry - you keep using suite.webtrekk.com and your old bookmarks still work - you will just be redirected. Learn more...
Mapp Cloud: Debugger
  We're now simplifying the process of checking your pixel integrations with a new Chrome browser extension. Learn More...
Mapp Intelligence: Integration for VTEX
  VTEX customers can now automate their Mapp Intelligence pixel integration. Learn More...
Mapp Intelligence: Data Streams Monitoring
 Great news for all Data Streams users! You can now monitor data flows in all your streams within the Mapp Intelligence interface. This makes it easier to check your overall system health, Data Streams' performance, and to spot potential hiccups. Learn more...
Mapp Intelligence: Marketing Automation Improvement
Marketing Automation now includes the last successful visitor update and the number of updated visitors. Both pieces of information are shown in the footer of each page. Learn More...
Mapp Cloud: Anonymized Tracking Option for Email
  We're now giving you more options to protect your email recipient's privacy! Learn more...
Mapp Engage: Whiteboard AMP Automation
  AMP email provides interactive in-mail capabilities that improve user experience, and your marketing. Mapp is taking AMP email a step further - you can now automate message sendout with our Whiteboards solution. Learn more...
Mapp Engage: Improved Segmentation List Building
  It is now easier to add enumerated attribute values to your segments in the Segmentation Builder. You can add values in bulk, using the new insertion wizard. Learn more...
Mapp Engage: Improved Error Reporting for Whiteboard Imports
  Whiteboards now offer improved import notifications. For all time-based whiteboards, you can activate notifications in case imports have failed. Learn more...
Mapp Engage: Flutter Support
  Mapp Engage now offers easy integration with your Flutter apps! Learn More...
Mapp Engage: New Segmentation Builder Documentation and More
  The Segmentation Builder has got new help documentation and there is one more surprise for you! Learn more...
Black Friday: Best Practices

 When Black Friday is around the corner, it's time to check your engines! At Mapp we know how to set up your system for success. To find out, read our brand new article about Best Practices for a Successful Black Friday.

Mapp Engage: Web Push Channel

  We've enriched the channel portfolio of Mapp Engage with a brand new Web Push channel! You can now reach existing and potential customers by displaying messages based on their real-time activity on your website. Mapp Engage makes it easy for you to create and manage web push messages, closing the gap between email and mobile. Now you can accompany your customers through their journey with all possible channels. Learn more...

Mapp Intelligence: Analytics API

 With Mapp's new API (Application Programming Interface), you can not only use the existing analytics functionalities of Mapp Intelligence to build applications, but create your own solutions as well. Learn More...

Mapp Engage: New Navigation Menu

  Mapp is committed to the continuous improvement and development of our product. We listen to customer feedback and strive to be on top of the latest industry standards. This is why our navigation menu for Mapp Engage is being reimagined. Engage is a robust tool and we want to make sure that it offers the best possible user experience by providing intuitive navigation! Learn more...

Mapp Connect: Shopware Connector
 You can now easily integrate your Shopware based business with Mapp Engage. This will allow you to more efficiently use and act on the important information your users provide. Learn more...
Mapp Engage: Product Recommendations for personalization
  Product recommendations are a great way to personalize messages to your contacts. You could send them the latest models of your product or items based on their purchases and browsing history. This can be done either using Mapp Intelligence as a source or with precalculated recommendations from Engage. Learn more...
Mapp Engage: API-based Triggers for Mapp's Whiteboard
 With Mapp Engage, you can now use API calls to trigger marketing automation workflows in the Whiteboard. Use the new Whiteboard Event - Mapp Connect External Event - to build workflows based on custom integrations. Learn more...
Mapp Intelligence: New Smart Notifications (pre-announcement)
Mapp's Smart Notifications is getting a functionality boost. Soon you can receive notifications on newly tracked referrers, campaigns, products, and pages. Learn More...
Mapp Intelligence: Goals in Forecasts
 You now have the option of adding a target date to your Forecasts! This will let you know if you'll reach your goals on time, or if you'll need to act. Learn More...
Mapp Intelligence: Flutter Support
  Implementing Mapp's tracking technology in your app just got easier. The Mapp Intelligence App Tracking Library now supports Flutter, the popular cross-platform SDK from Google. Learn more...
Mapp Engage: Labels in Segmentation Builder and in Whiteboards
 Segmentation Builder and Whiteboards are a core tools inside Mapp Engage and we keep making them more flexible and more powerful for you. This time, we have added the possibility to label your selections and whiteboards - features especially helpful if you manage a large number of these. Learn more...
Mapp Cloud: Shopify Plugin
  With our new Plugin, it is now easier than ever to integrate Mapp Intelligence and Mapp Acquire tracking into your Shopify Shop! Learn more...
Mapp Engage: Group Category Filter in Segmentation Builder
  You can assign categories to your contact groups in Mapp Engage to make it easier for you to manage and reuse them. Mapp's Segmentation Builder now also allows you to filter your audiences by group category. Learn more...
Mapp Intelligence: Node.js Support for Server-to-Server Tracking
 To ensure data quality and increased data security, Mapp Intelligence now provides a Node.js library for server-to-server tracking. Learn More...
Mapp Engage: Transactional Emails Improvement
 Transactional emails in Mapp Engage offer more support for multi-brand businesses. You can now group the information in an transactional email based on the brand, vendor, or delivery policy, and more. This way, your customers will know exactly what they bought and from which provider. The confirmation email they receive will include a list of all their purchases, sorted by brand, seller, or a different category. Learn more...
Mapp Intelligence: User Interface Updates
  We’re optimizing your workflow with new options in Report View! Renamed metrics and dimensions also mean it’s even more convenient to interpret the data you’ve collected. Learn More...
Mapp Engage: Archiving in Whiteboard and Segmentation Builder
  You can now archive the selections and whiteboards that you are not using. Reactivate them any time. Learn more...
Mapp Engage: Improved Content Blocks
  Starting 28 July 2021, you can enjoy enhanced content blocks in Mapp Engage. Update block elements in an email, and have this block updated in all templates and emails that use it. Learn more...