Great news for VTEX users! Mapp has created an integration with VTEX. You can now sync transactional and product catalog data from your online store with Engage and trigger transactional emails. The perfect solution for your business if you use Mapp Engage for communication and VTEX as your eCommerce software!

Key Benefits

  • Import transaction, user (contact), and product data from VTEX using API

  • Manage your user database:

    • add contacts who registered in your online store, or subscribed to your newsletter (you can have multiple types of contacts)

    • update their profile and order information

    • remove those who unsubscribed

  • Keep transactional data updated and send notifications about abandoned carts, purchase orders, payments, etc.

  • Use related data to send personalized Email messages to your contacts.
  • Compatible with our Mapp Intelligence plugin for VTEX. See VTEX.

How does it work?

  1. Set up the integration in Mapp Engage

  2. Feed data from VTEX into Mapp Engage
  3. Configure the Mapp Engage Plugin in the VTEX online store

See the Getting Started Guide for more information.


This feature is part of our spring update 2022 which went live on June 1st.