This job was previously called: ​Send New Password to User​.

This job sends an email with a new password to the contacts in a selection. The password is randomly generated.

The contacts are selected from the system-wide databank with a mandatory selection. System users with a higher system role than the automation owner are ignored.

The selection should not contain the addresses of API users (see ). Otherwise, API calls will fail due to incorrect credentials.

The user who receives the new password email should immediately log into Engage and change his password. For more information on choosing a complex, secure password, see ​Passwords in Mapp Engage.

Use Case​

This job can be used to ensure that system users change their password on a regular interval (for example, every 90 days).

Basic Settings​

​Name​

This input field defines the name of the automation. The name is used to identify the automation in the system. It appears on the ​Time-based Automations Overview​ window. The maximum length is 100 characters.

​Description​

This input field defines a description of the automation. The description makes it easier to identify the automation in the system.

​Job​

This input field defines the job. For a list of all available jobs, see All Available Time-Based Jobs​.

Define Selection​

  • Selection: This drop-down list defines a selection. A selection filters contacts according to defined conditions. Use the  symbol to search all selections in the system.
    Only the contacts in the selection receive a new password.
    The system does not automatically filter out contacts who do not have a system role for using the Engage system.

Schedule

​Schedule

This button saves your changes and opens the ​Schedule Time-based Automation​ window. Here you define the date and time of execution. For more information, see Schedule Time-Based Automation (window)​.