Navigation Path​

  1. In the ​Main Navigation​, click  ​Messages​ > ​Prepared Messages> Email.
  2. In the ​Actions​ column, click  View​.

Purpose

In this window, you see where a prepared message is used in Mapp Engage. This information is important if you want to edit or archive a prepared message.

This page can take a long time to load.

Available Information​

Information

Description

​Location​

Displays where the prepared message is in use.

  • Event-based Automation:​ The prepared message is in use in an event-based automation in ​Automation​. For more information, see ​Event-Based Automation​.

  • ​Time-based Automation:​ The prepared message is in use in a time-based automation in ​Automation​. For more information, see​ 2023-05-05_14-37-26_Time-Based Automation​.

  • ​Whiteboard:​ The prepared message is in use on a whiteboard. For more information, see ​Whiteboard​.

​Name​

Displays the name of the automation or whiteboard where the prepared message is in use.

​Description​

Displays the description of the automation or whiteboard where the prepared message is in use. If the creator did not define a description, this field is blank.

​Owner​

Displays the owner of the automation or whiteboard where the prepared message is in use.

Change Display Options​

Setting

Description

​Show​

Controls whether the table displays active or archived entries.

​Filter​

Filters the entries according to the values in the filter fields. It is possible to combine multiple filter criteria.

​Remove Filter​

Removes all filters and displays all available entries.

​Visible Rows​

Changes the number of rows displayed per page.

Navigates to the next or previous page of results. The arrows appear when not all entries can be displayed on one page.

​Select All​

Selects all visible entries.

​Archive​

Archives any selected entries. Archived entries cannot be used, but remain stored in the system.

​Delete​

Deletes any selected entries, after an additional confirmation question.

Related Topics​

​Prepared Messages​