URM - Customer Profile Return shipment Share %
Shows the share of returns on all orders.
|Calculation||Qty orders with Return value / Qty Orders|
|Example for Calculation|
A user performed two orders:
The value for "Customer Profile Return shipment Share %" is 50%.
Note that analyzing the development of this formula over time is usually not useful because there is no time reference. The return must be passed to Mapp Intelligence using the predefined E-Commerce parameter "return value".