A Twitter user is generally identified by their handle and not by name. The name entered in a Twitter user profile can be incomplete or inaccurate. Follow these guidelines to avoid problems with incomplete user profiles:
Prevent collection of bad data by leaving this field blank in the setup of the Twitter Card.
Keep leads generated by Twitter Cards separate from other groups in Mapp Engage.
Avoid sending messages that use these attributes in personalizations to members of these groups.
Provide links to landing pages that let contacts manage and update their profile data.