Objective

Use a contact's order history to send them relevant product information.

For example, send a message notifying contacts of a new product, but leave out those who already purchased a similar product recently.

Segment

Segment option 1

 Show detailed configuration

Use a related dataset created and maintained by your organization:  Related Data > Related Data Condition .

  • Condition 1
    Select the related data set you want to use. Add a filter that will identify the product. 
  • Condition 2

    Add another filter to specify the date, for example, a relative date range of the last six weeks.
  • Condition 3

    The number of occurences should equal 0, since the contact has not purchased the product yet.

Segment option 2

 Show detailed configuration

Use the predefined Transaction related dataset that can be populated automatically, for example by a Mapp Acquire event.

  • Condition 1

    Add a filter to specifz the product name.


  • Condition 2

    Specify the relative ate range, for example, the last six weeks.


  • Condition 3

    The number of occurences should equal 0, since the contact has not purchased the product yet.

Follow-up Action

Use the segment in your sendout, or to build a Whiteboard.

Related Topics