To set a contact as a control address.

  • The contact exists in the system.
  • Your system user account has permission to add a control address (240 Contacts: Manage control addresses).

Background Information​

A control address is a contact in Mapp Engage that receives copies of messages sent by Mapp Engage. You can send copies of messages sent to specific groups, or a copy of every message sent by your Mapp Engage system.

Related Topics​


  1. In the ​Main Navigation​, click​ Audience > Administration​.
  2. Click the ​All Contacts​ tab.
    ⇒ The ​Contact Overview​ window opens.
  3. Locate the contact in the list.
  4. Next to the contact, you would like to set as a control address, click  the three dots menu  and select Control Address.
    ⇒ The ​Set Control Address​ window opens.
  5. Select an option to set the control address for ​All Groups​ or ​Specific Groups​. For specific groups, add and remove groups in the ​Groups​ input field.
  6. Click the ​Save​ button.
    ⇒ The contact is set as a control address for the selected groups or all groups.