This job changes the read mode of a member of specific group. The read mode stores information about how a member prefers to receive messages within a group.

This job changes one member's read mode preferences, not the group settings (see Read Mode: Configure Sent Message Format​).

Hint:

This job cannot be used to change the read modes of all members in a group - for example, after addresses are added to the system or after a new registration. This job was designed primarily to change the group read mode of the API User after a new group is created (see below)

Recommended Combinations​

An automation is a combination of an event plus a resulting job. The following combinations are recommended. It is possible to create other combinations, as well, but not all combinations of events and jobs result in meaningful system behavior.

  • Group Created (S) + Change Member Read Mode (C): This automation changes the read mode of the group creator after the group is created. The member read mode of other group members is not affected. This is useful if groups are being created via API. After the API user creates the group, the read mode is immediately changed so that the system does not attempt to send messages to the API user.
    For this combination, check ​Use Event Parameter​ for the following fields: ​Contact​. An additional drop-down list appears next to the field ​Contact​. Here, select ​Owner​.

General

​Name​

Displays the name of the automation that is defined in the ​Edit Event​ window.

​Description​

Displays the description of the automation that is defined in the ​Edit Event​ window.

​Event​

Displays the event that is defined in the ​Edit Event​ window. Every time this event occurs, Engage executes the dependent job.

​Job​

Defines the job. Engage executes this job automatically every time the event occurs. For a list of all available jobs, see ​All Available Event-Based Jobs​.

Define Job​

This area defines the specific parameters of the job.

  • Contact: This input field defines the contact affected by the job. Use the symbol to select one contact.

    • Use Event Parameter: When selected, this checkbox selects the same contact that was involved in the event and uses him for the job.

  • Group Name: This field selects the group in which the read mode is changed. Use the symbol to search for a specific group.

  • Read Mode: This input field defines the preferred, allowed, and denied contact methods. The symbol opens the ​Select Message Format ​window where you can select the read mode.

Define Delay​

In this area, you can define a time delay between the event and the resulting job. If you define a delay, the system waits the specified amount of time after the event takes place before executing the event-based job. If you do not define a delay, the system executes the job immediately after the event takes place.

Hint:

Engage calculates the selection for an event-based job when the job is executed, not when the event takes place. When you define a delay, the selection is calculated after the delay


  • ​Delay:​ Defines whether there is a delay between the event and the resulting job.

    • ​No: ​There is no delay between the event and the resulting job. When Engage registers the event, the system executes the job immediately.

    • ​Yes: ​Creates a delay between the event and the resulting job.
      ​Unit:​ Defines the unit of time with which Engage calculates the delay.
      ​Value:​ Defines the duration of the delay.

Actions

The following actions are available: