This job sends an email with a new password to a system user. The password is randomly generated.

This job is restricted to system users. To send a new password to contacts, see Send New Password to Contact (C)​.

Hint:

The system user who receives the new password per email should immediately log into Engage and change the password. For more information on choosing a secure password, see Passwords in Mapp Engage (CEP)​.

WARNING!

Use a selection to make sure that this job does not change the login data of API users. Otherwise, API calls will fail due to incorrect credentials.

Hint:

In Engage, the designation ​(S)​ means system-related. Generally, you only combine ​system (S) events​ with ​system (S) jobs​. For more information, see Contact (C) vs. System (S) Automations​.

General

​Name​

Displays the name of the automation that is defined in the ​Edit Event​ window.

​Description​

Displays the description of the automation that is defined in the ​Edit Event​ window.

​Event​

Displays the event that is defined in the ​Edit Event​ window. Every time this event occurs, Engage executes the dependent job.

​Job​

Defines the job. Engage executes this job automatically every time the event occurs. For a list of all available jobs, see ​All Available Event-Based Jobs​.

Define Job​

This area defines the specific parameters of the job.

Setting

Description

​System User​

This input field defines the system user who receives a new password. Use the symbol to select one system user.

​Use Event Parameter​

When selected, this checkbox sends a new password to the system users involved in the event.


Define Delay​

In this area, you can define a time delay between the event and the resulting job. If you define a delay, the system waits the specified amount of time after the event takes place before executing the event-based job. If you do not define a delay, the system executes the job immediately after the event takes place.

Hint:

Engage calculates the selection for an event-based job when the job is executed, not when the event takes place. When you define a delay, the selection is calculated after the delay


  • ​Delay:​ Defines whether there is a delay between the event and the resulting job.

    • ​No: ​There is no delay between the event and the resulting job. When Engage registers the event, the system executes the job immediately.

    • ​Yes: ​Creates a delay between the event and the resulting job.
      ​Unit:​ Defines the unit of time with which Engage calculates the delay.
      ​Value:​ Defines the duration of the delay.

Actions

The following actions are available: