This job sends an email with a new password to a contact. The password is randomly generated.
A contact cannot log into the Engage system. Your contacts only need a Engage password if you manage a preference center where contacts can change their message preferences.
You cannot use this job to send a new password to a system user who logs into your Engage user interface to work in Engage. To send a new password to a system user, use the following job: Send New Password to System User (S).
Hint:
The designation (C) means contact-related. In general, you only combine contact (C) events with contact (C) jobs. For more information, see Contact (C) vs. System (S) Automations.
General
Name
Displays the name of the automation that is defined in the Edit Event window.
Description
Displays the description of the automation that is defined in the Edit Event window.
Event
Displays the event that is defined in the Edit Event window. Every time this event occurs, Engage executes the dependent job.
Job
Defines the job. Engage executes this job automatically every time the event occurs. For a list of all available jobs, see All Available Event-Based Jobs.
Define Job
This area defines the specific parameters of the job.
Setting
Description
Contact
This input field defines the contact who receives a new password. Use the symbol to select one contact.
Use Event Parameter
When selected, this checkbox sends a new password to the contact involved in the event.
Define Delay
In this area, you can define a time delay between the event and the resulting job. If you define a delay, the system waits the specified amount of time after the event takes place before executing the event-based job. If you do not define a delay, the system executes the job immediately after the event takes place.
Hint:
Engage calculates the selection for an event-based job when the job is executed, not when the event takes place. When you define a delay, the selection is calculated after the delay
Delay: Defines whether there is a delay between the event and the resulting job.
No: There is no delay between the event and the resulting job. When Engage registers the event, the system executes the job immediately.
Yes: Creates a delay between the event and the resulting job. Unit: Defines the unit of time with which Engage calculates the delay. Value: Defines the duration of the delay.
