To pause a sendout that has already started.
Usually, a message sendout takes only a few minutes to complete and cannot be stopped once it has begun.
However, when the sendout speed is reduced to improve deliverability or the recipient group is large, you can pause or cancel the sendout.
You can only interrupt sendouts that are still in progress on your Mapp Engage system. Sendouts that have already been individualized or delivered to the Mapp Engage mail transfer agent (MTA) can no longer be canceled. For more information, see Email Sendout Process. Even after an immediate sendout cancellation, some messages can reach recipients.
In the Main Navigation, click Message > Outbox .⇒ The Processed Messages Overview window opens.
⇒The message status in the column Status changes from Processing to Paused. The message sendout is paused. You can resume message sendouts that are paused. Pause in the actions menu of the message whose sendout you want to interrupt.