- To preview a message during the message creation process, click Preview in steps 2–4 of the message creation wizard.
⇒ The Message Preview window opens.
- To preview a message that is displayed in an overview, click View in the Actions menu of the message.
⇒ The Message Preview window opens.
This window provides several ways to preview and test your email message before sendout.
What can I do in this window?
View HTML and the plain text versions of your email.
Preview the subject line and the preheader of your email.
Simulate the effect of personalization placeholders and rules. This feature helps you to ensure that the personalizations in your message display properly when recipients open your email.
Send a preview of the message to a specific email address.
Download the preview as .eml file.
View how the HTML version of your email looks with images on and off.
Send a rendering test to see how your message renders in more than 30 popular email programs. The rendering is an extra feature that must be enabled for your Mapp Engage system.
When you open the Message Preview window, the initial preview does not contain any personalized content. To view a personalized version of the email, select a contact or enter attribute values. You can preview both types of personalizations:
The Personalization area only displays if the selected message contains one or more personalizations.
Preview with Values
Defines which information Mapp Engage uses to generate the message preview:
Determines whether the preview displays the results of the personalization rules.
These settings give you more ways to use the message preview function.
Selects a Mapp Engage group. The group that you select affects the content of the preview and header information. This option is available for group-related system messages, but not for system-related system messages.
When you click Update, the preview updates to include any group-specific content.
Selects the language version of a system message to use in the preview. This option is only available for system messages.
Defines whether the preview displays with or without images.
Defines the email address of the person to whom the preview email is sent. You can send a preview to any valid email address.
The preview email includes Contact Profile Values or the values that you define in the Custom Values fields. The preview email does not reflect attribute values that are associated with the email address you enter here. In other words, what you see is what you send.
The preview email is not an actual sendout. Some message components are only generated and added during the actual sendout. As a result, the preview email has some limitations. For more information, see Send a Preview Email.
Sends a preview email to any email address. Enter the email address in the Recipient input field. The recipient can be another system user or a person who is not registered in Mapp Engage.
The preview email is not an actual sendout. As a result, the preview email has some limitations. You can find a list of the limitations here: Send a Preview Email.
Updates the preview to reflect any changes that you make in the Message Preview window.
Send Rendering Test
Sends a rendering test.
Send Rendering Test shows you how your message renders in a range of email clients and end devices.
For more information, see Inbox Rendering.
Downloads the message preview as .eml file. You can view .eml files in Outlook, Thunderbird, or any other email client.
Email Subject Line
Shows the subject line that appears in the email inbox of your contacts.
Displays the preheader of your email. A preheader is the first sentence or two of your email. The number of characters that an email client displays as a preheader text can vary from 50–140 characters. We recommend preheaders that are 85–100 characters long. The message preview area can display up to 130 characters of preheader text. In Mapp Engage, you can customize the preheader text of your email message. For more information, see Customise the Email Preheader.