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Message | Cause | Action |
---|---|---|
Error parsing document. | Document not well-formed or not valid | Check if XML is valid. Check examples or WSDL for available tags |
Error parsing document. Message: "no such member-list" | Attachment invalid or missing | Please check |
Group email domain 'my_system_name.cust-mta.com' invalid for customer | Domain not correct for the particular customer | In Mapp Engage create a new group and check domain |
Email '740f224' already exists.. Error ID 'TestGroup1'` | Group email already exists | Check |
| Problem with attachment format | Check |
No CDATA for HTML/TXT part OR Encoding for group or message content or recipient file is wrong. | use CDATA to avoid this. | |
The zip file cannot be found | File zipped with a directory structure | Pack zip file without directory (1 level compression) |
Content not allowed in prolog | In "Process Control XML" "File is Zipped:" is false | "File is Zipped:" set to true |
Other problems
FTP URL not ending with
/
Sendout date is before the campaign is fully loaded on eC-m
Executor/owner of task/group is deactivated (group/systemwide)
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