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The message contains one of the following states:

STATUS	Description	Result sent to address defined ...
COMPLETE	All processing steps finished without any error indication.	... in the success-report-address node.
PARTIAL	Initial processing was successful, but one or more of the processing steps encountered errors.	... in the failure-report-address node.
FAILURE	Processing failed in an early stage and did not continue.	... in the failure-report-address node.

ERROR MESSAGES - AUTHENTICATION

Message	Cause	Action
AXIS error, No service is available at this URL	Correct message in the browser for `https://webdomain/eCMessageService`	Use one of the tools to send request
`<faultstring>Authentication failed, no valid user or password.</faultstring>`	Wrong user, password, or expired account.	Verify your credentials at Mapp Engage login
`<faultstring>Domain not found</faultstring>`	Wrong systemname	Verify your `<realm>my_system_name</realm>` from soap header

ERROR MESSAGES - GENERAL

Message	Cause	Action
Error parsing document.	Document not well-formed or not valid	Check if XML is valid. Check examples or WSDL for available tags
Error parsing document. Message: "no such member-list"	Attachment invalid or missing	Please check `<uri-reference>` tag and attachment name
Group email domain 'my_system_name.cust-mta.com' invalid for customer	Domain not correct for the particular customer	In Mapp Engage create a new group and check domain
Email '740f224' already exists.. Error ID 'TestGroup1'`	Group email already exists	Check `<email>` tag
`<import-fatal-error>Content is not allowed in prolog.</import-fatal-error>`	Problem with attachment format	Check `<uri-reference>` and `<member-list>` tags
No CDATA for HTML/TXT part OR Encoding for group or message content or recipient file is wrong.		use CDATA to avoid this.
The zip file cannot be found	File zipped with a directory structure	Pack zip file without directory (1 level compression)

Other problems

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