The Wait time element adds a defined delay between two steps on your whiteboard plan. The system waits the specified length of time before the contact moves to the next step. The maximum delay is 52 weeks.
Configuration
Field
Description
Wait
The system waits a specific amount of time before the contact moves to the next step.
Value: Defines the length of the wait period. Enter a numeral in this field. The maximum value varies for each unit:
Minute: The maximum number of minutes is 999.
Hour: The maximum number of hours is 999.
Day: The maximum number of days is 365.
Week: The maximum number of weeks is 52.
Unit: Defines the unit of time of the wait period. Following options are available: