This job was previously called: Send Last Sent Group Message To User (S/U) or Send Last Message(s) to Selection

This job resends a previous message to a selection. It is possible to select from any message sent previously. Only one message is resent.

The contacts are selected from the system-wide database with a mandatory selection. This job sends the message to all contacts in the selection. The contacts in the selection do not have to be group members. It is therefore possible for contacts who are not group members to receive the message.

The system does not check whether the recipients already received the message. Depending on the settings, it is possible for recipients to receive the same message more than once.

The message sent with this job is considered a single message. In contrast to group messages, single messages can be sent many times within the same group to the same recipient. Single messages are calculated separately in the statistics. This means that the statistics for the initial group sendout are viewed separately from the statistics for the single messages sent with this job. The group message and the single messages have the same message ID.

Basic Settings​

​Name​

This input field defines the name of the automation. The name is used to identify the automation in the system. It appears on the ​Time-based Automations Overview​ window. The maximum length is 100 characters.

​Description​

This input field defines a description of the automation. The description makes it easier to identify the automation in the system.

​Job​

This input field defines the job. For a list of all available jobs, see All Available Time-Based Jobs​.

Define Job​

This area defines the specific parameters of the job.

  • Group Name: This field defines a group. Use the  symbol to search for a specific group.
    This is the group in which the message was originally sent. This field does not affect which contacts receive the resent message.

  • Message: This drop-down list defines the message to be resent. Only one message can be selected. All previously sent messages in the selected group are listed here.

  • Subject Prefix: This input field defines an optional prefix for the message subject line. The prefix is added to the beginning of the message subject line during sendout. Square brackets are added to the prefix during sendout. Special characters and spaces are permitted. For example, [Follow Up]. If there is a subject prefix in the group settings, the subject line contains both prefixes.

Define Selection​

  • Selection: This drop-down list defines a selection. A selection filters contacts according to defined conditions. Use the  symbol to search all selections in the system.
    A selection is mandatory for this job.

Schedule

​Schedule​

This button saves your changes and opens the ​Schedule Time-based Automation​ window. Here you define the date and time of execution. For more information, see Schedule Time-Based Automation (window)​.