Scheduled Sendouts Card
Navigation Path
Click Dashboard > Start. The Start Page opens with the Scheduled Sendouts card.
Purpose
The Scheduled Sendouts cards provide you with information about upcoming group sendouts. The cards include both manually scheduled sendouts and sendouts that are scheduled with a time-based automation.
The cards include scheduled activities for the next 15 days. There is one card for each scheduled sendout and time-based automation.
With these cards, you see at a glance what sendouts and automations are scheduled to take place in your Mapp Engage system. Then you can decide whether you want to edit or reschedule any of these sendouts.
You see all the scheduled messages for which you have the necessary permissions, including sendouts that your team members have scheduled.
Permissions
To see the Scheduled Sendouts card, you need the following permissions:
Permission Number | Permission Name | Description |
|---|---|---|
101 | System Administration: View Processes Overview | System user can view running processes in the system. The Scheduled Sendouts card is visible on the start page. |
To see manually scheduled group message sendouts, you need the following permissions:
Permission Number | Permission Name | Description |
|---|---|---|
404 | Group Administration: View Group | System user can view groups. |
605 | Messaging: View Sent Messages | System user can view messages in the outbox. |
To see automated group message sendouts that are created in the Time-based Automations area, you need one of the following permissions:
Permission Number | Permission Name | Description |
|---|---|---|
353 | Automations: Edit Own Automations | System user can view and edit own automations. |
354 | Automations: View All Automations | System user can view all automations. |
355 | Automations: Edit All Automations | System user can edit all automations. |
To see automated sendouts of prepared messages that are created in the Time-based Automations area in the Scheduled Sendouts card, grant one of the following permissions:
Permission Number | Permission Name | Description |
|---|---|---|
628 | Messaging: Edit Own Prepared Messages | System user can edit own prepared messages. |
629 | Messaging: Edit All Prepared Messages | System user can edit all prepared messages. |
630 | Messaging: View All Prepared Messages | System user can view all prepared messages. |
To see automated group message sendouts that are created in the Whiteboard area, you need one of the following permissions:
Permission Number | Permission Name | Description |
|---|---|---|
1600 | Automation Whiteboard: View All Whiteboards | System user can view all automation whiteboards. |
1601 | Automation Whiteboard: View and Edit Own Whiteboards | System user can create, view, and edit own automation whiteboards. |
1602 | Automation Whiteboard: View and Edit All Whiteboards | System user can view and edit all automation whiteboards. |
Sendouts (Email, SMS, and Mobile Push)
These cards display information about scheduled group sendouts. Each scheduled sendout has a separate card.
Hint:
There are no cards for single messages. For more information about the difference between group and single messages, see Group Messages and Single Messages in Mapp Engage.
The start page displays all group sendouts that are scheduled for the next 15 days. The cards are sorted by sendout date and time. The next scheduled sendout appears at the top.
Item | Description |
|---|---|
Name | Displays the name of the message. You name the message when you create it. |
Sendout Type | Displays the type of sendout.
|
Channel | Displays the sendout channel of the message.
|
App Name | Displays the name of the mobile app that receives the push notification. This information only appears for mobile push sendouts. |
Sendout Time | Displays the date and time when sendout is scheduled to start. |
Group | Displays the name of the sendout group. |
Group Size | Displays the number of active members in the group when Mapp Engage scheduled the sendout. If new members subscribe, or existing members unsubscribe, the group size can change before sendout. Other factors also affect the final number of messages in the sendout. The current group size does not reflect whether any addresses appear on a blacklist or Robinson list. If the sendout has a selection, the group size is not displayed. A selection changes the final size of the sendout. |
Selection | Displays the name of the selection that is applied to the message (if any). A selection is a type of audience filter. A selection finds contacts who match the criteria that you define. You can use selections to send targeted messages to a specific audience. If you did not apply a selection to the sendout, this line is empty. |
| Opens the Message Preview window in a separate window. In this window, you can view your message, review the personalizations, and send a copy of the message. For more information, see Email Message Preview (window). If the sendout type is a split sendout, no preview is available. The variant that Mapp Engage sends as the main sendout is only determined immediately before sendout. |
Automations
These cards display information about upcoming automated email sendouts.
Cards are created for group messages that are scheduled with the following time-based job: Send Prepared Message to Group. There are no cards for single messages. There is no information available for event-based sendouts, as event-based sendouts take place spontaneously in response to a system event or contact action.
Cards are created for automations that have the status Running or Scheduled.
The next execution date must be in the next 15 days.
Item | Description |
|---|---|
Automation Name | Displays the name of the automation. You assign the name to the automation when you create it. The name identifies the automation in the system. |
Automation Type | Displays whether the automation was created manually or with the Whiteboard feature.
The Whiteboard and the automations use the same events and jobs. However, the user interfaces are different. The Whiteboard offers you a visual interface where you create and manage automations. The Automations area provides direct technical access to individual automations. |
Sendout Time | Displays the date and time when the automation job is scheduled for execution. |
Group | Displays the name of the group the message was sent to. |
Group Size | Displays the number of active members in the group when Mapp Engage started the automation. This number does not reflect whether any addresses appear on a blacklist or Robinson list. If the automation is a sendout and has a selection, the group size is not displayed. A selection changes the final size of the sendout. |
Selection | Displays the name of the selection that is applied to the automation (if any). A selection is a type of audience filter. A selection finds contacts who match the criteria that you define. You can use selections to send targeted messages to a specific audience. If you did not apply a selection to the automation, this line is empty. |
Preview | Opens the Message Preview window in a separate window. In this window, you can view your message, review the personalizations, and send a copy of the message. For more information, see Email Message Preview (window). If the sendout type is a split sendout, no preview is available. The variant that Mapp Engage sends as the main sendout is only determined immediately before sendout. |