Goal​

To create a prepared message.

Background Information​

A prepared message is saved message that you assign to a group.

You can use one prepared message for multiple future sendouts. You can send one prepared message multiple times.

In Mapp Engage, prepared messages have many uses:

  • Automatically send messages in ​Automations​ or on a whiteboard. Examples include a daily birthday email or a series of welcome messages.

  • Manually send group messages with the ​Copy & Send action.

  • Create a template for system messages.

Procedure​

  1. In the ​Main Navigation​, select Create New> ​Message​.
    ⇒  The ​Message Creation​ window opens.
  2. Select your Message Type
  3. Add your message content and click ​Prepare Sendout​.
    ⇒  The Prepare Sendout window opens
  4. From the ​Group​ drop-down list, select a group.
  5. In the ​Action​ area, select ​Saved as Prepared Message​.
  6. To use the prepared message as a template for system messages, click the ​Create System Message​ checkbox.
  7. Click ​Save Prepared Message​.
     ⇒  The message is saved as a prepared message.
           You can view or edit the message in the ​Prepared Messages​ window.
           The prepared messages available for use in selections and automations.

Related Topics​