Prepared Messages Overview (window)
Navigation Path
Messages > Prepared Messages > Email
Purpose
This window displays an overview of all the prepared messages in your system. A prepared message is a saved message that is assigned to a group. Mapp Engage sorts the messages onto separate overviews that are based on the sendout channel of the message.
What can I do in this window?
- Create or edit, a prepared message.
- Copy or view a prepared message.
- Use the Copy & Send action to send a copy of the prepared message to group members.
- Open the Current Use window to see whether the selection is in use in any automations or on a whiteboard.
- Archive unused prepared messages.
Actions
Action | Description |
|---|---|
New Message | Opens the Message Creation window. Here you can create a message and save it as a prepared message. |
| Opens the message in preview mode. You cannot change the message in preview mode. |
| Opens the message in edit mode. You can edit the content of the prepared message at any time, even if the prepared message is used in selections and automations. This ability to edit includes the name and subject line. However, you cannot change the group to which the prepared message is assigned. |
Copy | Creates a copy of the message and opens the Message Creation window. The copy has a new message ID and can be assigned to a different group. The copy is not associated with the original in any way. Copies of the message created this way are not considered in selections or automations that reference this prepared message. |
Copy & Send | Creates a copy of the message and opens the Prepare Sendout window for sendout to the group. The copy must be sent to the group to which the prepared message is assigned. It is not possible to edit the message or change the group before sendout. All copies of the prepared message you create this way are considered in selections and automations that reference the prepared message. This action sends the prepared message as a group message. |
Edit Links | Opens the Edit Links window where you can redirect the links by changing the name and URL of the links in the message. Link redirection applies to all past and future sendouts of a prepared message. To change the link itself (for example, add a link category or link tracking), click Edit and edit the prepared message. These changes apply to future sendouts only. |
View Use | Opens the Current Use window. Here you can see whether the selection is in use in any automations or whiteboard plans. |
Information
Information | Description |
|---|---|
ID | Displays the message ID. The message ID (MID) is a unique number that Mapp Engage generates. It identifies the message in the system. All single sendouts of a prepared message share one MID. Each group sendout of a prepared message receives a new, unique message ID. |
Subject / Name | Displays the subject and name of the message. |
Author | Displays the name of the system user who created the message. It is not possible to transfer ownership of a message. |
Group | Displays the name of the group to which the prepared message is assigned. |
Creation Date | Displays the timestamp when the message was first saved. |
Last Update | Displays the timestamp when the message was last updated and saved. |
Size | Displays the size of the message in kB. |
Change Display Options
Setting | Description |
|---|---|
Show | Controls whether the table displays active or archived entries. |
Filter | Filters the entries according to the values in the filter fields. It is possible to combine multiple filter criteria. |
Remove Filter | Removes all filters and displays all available entries. |
Visible Rows | Changes the number of rows displayed per page. |
| Navigates to the next or previous page of results. The arrows appear when not all entries can be displayed on one page. |
Select All | Selects all visible entries. |
Archive | Archives any selected entries. Archived entries cannot be used, but remain stored in the system. |
Delete | Deletes any selected entries, after an additional confirmation question. |
