The owner or a manager of a group is given the right to approve or reject all prospective group members.

Background Information​

With group member moderation, a group moderator must approve each prospective group member before that recipient can become a full member and receive the group's messages.

When a prospective member applies to join the group, a system message is sent to the moderator(s) via email or SMS for information. The membership can be approved or denied by clicking the respective link in the email.

Group membership moderation is managed on a group-specific basis and is set up in the group settings.

For group membership moderation, the following two settings are necessary:

  1. Depending on the group settings, the moderator can be the owner or manager of the group. The moderator holds permission ​502 member_admit_reject​.
  2. In the group settings, the setting ​Managers have to confirm subscriptions​ must be enabled.


Set up membership moderation: Group Settings

  1. In the ​Main Navigation​ menu, click ​Audience > Groups .
  2. Edit the settings of the desired group by clicking  in the ​Actions​ column.
    ⇒ The ​Settings for <name of the group>​ window is opened.
  3. Select the ​Notifications​ tab.
  4. Select the checkbox ​Managers have to confirm subscriptions​.
  5. Click ​Save​.
    ⇒ The new settings for this group are saved.

Set up permissions

  1. In the ​Main Navigation menu, click ​User Management​ > ​Permissions​.
  2. Select the ​Group (Specific)​ tab.
  3. From the drop-down list ​For group​, select the group for which you would like to set up membership moderation.
    1. Choose the ​Group Role: Manager​ or ​Group Role: Owner​ (depending on which role should moderate membership).
    2. From the second drop-down list, choose ​Member Add​.
    3. Give the manager permission ​502 member_admit_reject​.
  4. Click ​Save​.
    ⇒ The permission settings for this group have been saved.