Message categories can be assigned to individual messages in Mapp Engage to make it easier to organize and identify messages.

Creating Message Categories​

New message categories are created in the  ​Message Category Overview (window)​. For instructions, see  ​Create New Message Category​.

Assigning Message Categories​

The category is assigned to a message before message sendout in the  ​Configuration for Sendout​  in the Advanced Options area.

For instructions, see  ​Create New Message Category​.

Only one category can be assigned to a message at any time.

After a message has been sent, it is no longer possible to change the category of the message.

Filtering by Message Category ​

You can now filter by message category in  Message Statistics​ . For more information, see  Message Category Filter.