Every message that you create in the Content Management (Email) feature requires a framework. The framework provides the HTML foundation of your email message and determines how your message displays with different email clients and devices (responsive design).

The head of the framework defines metadata for the email message:

  • Title
  • Character encoding
  • CSS style definitions
  • Media queries

The body of the framework defines which blocks are available for the actual content of the email message:

  • Where a block can be inserted into the message.
  • Which type of block can be inserted into the message.

Frameworks are reusable and flexible. There is seldom a need for many frameworks on one system. By default, each Content Management (Email) feature includes one framework.

You have complete access to the HTML code of your frameworks. However, you need knowledge of email HTML to create or edit a framework successfully.

Changes that you make to the code of a framework automatically apply to all email templates that use the framework. Changes that you make to a framework do not affect messages that were previously made with the template.

Mapp uses permissions to grant access to information and functions in the system. Permissions allow you to control the level of access each user role has to different content management functions.

To create and manage frameworks in the content management area, you need the following permissions:

  • ​2110 Content Management: View and Use Blocks​
  • ​2100 Content Management: View and Use Frameworks​
  • ​2101 Content Management: Create Frameworks​
  • ​2102 Content Management: Edit Frameworks​
  • ​2103 Content Management: Delete Frameworks​