To export information on a contact entry that is stored in the system.
If necessary, filter the contacts to find your contact. For more information, see Filter Options.
- In the Main Navigation, click Audience> Administration.
⇒The Contact Management window opens.
- Click All Contacts.
⇒An overview of all the contacts in your system opens.
- To the left of the contact you want to export, click
⇒The system displays a message that your export has been scheduled successfully. The system sends an email with a link to the export page. Anonymize Contact.
- Click the link in the email.
⇒The page to download the contact export file opens.
- Click Export.
⇒The system downloads a csv file with all information on the user. This file includes as a minimum the unique identifier and contact information.
Depending on your system, the export file contains the following contents.
Related Data rows for tables linked to the contact profile
All events for the contact since the contact entered the system
Mobile App Integrated Systems
For each app installed by the contact
This is the date the opt-in for the app took place.
This is the date the user opted out of the app.
The date the app was last opened.
The date the app sent a notification.
The date the app was last used.
For Mapp Engage-Mapp Acquire Integrated Systems
Mapp Acquire UUID(s) matched to the Contact ID