To export the addresses associated with one or more message KPIs.
This export allows you to identify the contacts who performed a KPI. In other words, while the statistics show you how many contacts performed a KPI, this export shows you who performed that KPI. As a few examples, you can see exactly which addresses opened your message, which email addresses bounced, or which email addresses forwarded your message. You could even reimport these addresses into a new group for further targeted campaigns.
- In the Main Navigation menu, click Statistics.
⇒ The Group Message Statistics Overview window opens.
⇒ The Message Statistics window opens. View Statistics.
- At the bottom of the window, click the Export Address Data button.
⇒ The Address Data Export window opens to step 1. Select Data.
- Select the desired performance indicators for export.
- Click the Next button.
⇒ The Address Data Export window opens to step 2. Configure Export.
- Configure the export.
- Click the Export button.
⇒ Engage starts the export. If large amounts of data are exported, this process can take some time.
When the option Engage Export is selected, you receive a message with a link to the export file.
When the option Server Export is selected, the system uploads the file to a server. A system message informs you when the export file is available for download from the server.The following options are available:
The URL in the input field must follow the format ftp://username:password@servername/path.
The URL in the input field must follow the format sftp://username:password@servername/path.
The URL in the input field must follow the format scp://username:password@servername/path.
The URL in the input field must follow the format ftps://username:password@servername/path.