Engage registers this event when a new contact joins a group.
Engage registers this event when members are added to a group in the following ways:
Single members added to a group individually in the Engage interface.
Single members added to a group individually with an automation.
Members added with certain API methods.
Engage does not register this event when members are added to a group in these ways:
Members who are imported into a group in a CSV or XML file. These imports can be initiated on the Engage interface, with an automation or via the API.
Contacts who are added automatically to the group automatically as a result of the API methods messageSendSingle and messageSendTransactional .
Members who are created with Control XML.
Configuration
Settings | Description |
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Group | - Any Group: Engage registers this event when a new contact is added to any Engage group.
- Specific Group: Engage registers this event when a new contact is added to one or more specific Engage groups. You can select up to 15 groups. To add a group, click the input field. To remove a group, click the symbol.
- Include only new Engage contacts: Engage only registers this event when a contact is added to the system for the first time. Contacts who exist in the system already (in any group) are excluded.
- This option allows you to restrict the event to contacts who join the Engage system for the first time.
- This option ensures that a contact can only go through this whiteboard one time.
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