Delete Contacts
Recommendation
It is recommended that you use the Batch Contact Deletion job instead of this job. It has been upgraded to delete large numbers of contacts seamlessly.
General Information
This job deletes contacts from the system. The contacts to be deleted are selected from the system-wide databank with a mandatory selection.
The user email address or mobile number and all data that are associated with this contact are permanently deleted. There is no possibility to restore data that has been deleted with this job.
Some system users cannot be deleted. These include users who are owners in the system (for example, owners of groups, automations, or landing pages). Owners are skipped during execution and the automation owner is informed of the error via email. The remaining addresses in the selection are deleted.
Use Case
This job is used for list hygiene and for legal compliance. For example, unsubscribers can be permanently deleted on a regularly scheduled basis. The Delete Contacts function ensures that data of contacts who do not want you to contact them are permanently deleted and not stored in the system.
Basic Settings
Name | This input field defines the name of the automation. The name is used to identify the automation in the system. It appears on the Time-based Automations Overview window. The maximum length is 100 characters. |
Description | This input field defines a description of the automation. The description makes it easier to identify the automation in the system. |
Job | This input field defines the job. For a list of all available jobs, see All Available Time-Based Jobs. |
Define Job
System Name This drop-down list shows available systems.
System User Click 
after the field to open the System User Search window and select a system user. Mapp Engage sends a confirmation of deletion to this system user.
For more information, see System User Search (window).
Define Selection
Selection: This drop-down list defines a selection. A selection filters the contacts according to defined conditions. Use the
symbol to search all selections in the system.
A selection is mandatory for this job. Only the contacts who match the selection criteria are deleted.
Schedule
Schedule | This button saves your changes and opens the Schedule Time-based Automation window. Here you define the date and time of execution. For more information, see Schedule Time-Based Automation (window) . |