To delegate a subdomain to the Mapp nameservers.
The process of domain delegation gives Mapp the right to use your subdomain to send email. This step allows us to create the necessary DNS records to send email on your behalf.
Domain delegation is part of the onboarding process. This step is necessary before you can send emails with Engage.
Domain delegation does not give Mapp access to your primary domain. Mapp can only use the special subdomain that you create and designate for email marketing.
For branding purposes, Mapp recommends that you create a subdomain from your existing brand's domain. However, you can also set up a new domain.
Your primary domain name is travelagency.com.
You create the subdomain news.travelagency.com.
When you delegate the subdomain to Mapp, Mapp can send emails from email@example.com (for example).
The subdomain you delegate must be a "real" subdomain, which means it has to be a sub-zone. An A (alias) or CNAME record is not sufficient.
You may have other A records with the same name. In this case, you either need to change the subdomain or delete the previous entry
- Determine the domain or subdomain you want to delegate (example: email.client.com). Ask your company IT department to set up this subdomain. If necessary, someone from Mapp can talk with your IT contact and discuss the request.
- For each subdomain you plan to use to send emails with Engage, delegate each subdomain to the nameservers listed below. Delegation means that you create NS records for the new subdomain. Use the following nameservers:
Each record requires the period (".") at the end.
No additional entries are required. Everything else is done on the Engage nameservers.
- Visit the website http://www.dnswatch.info/en.
- In the Hostname or IP input field, enter the subdomain.
- From the drop-down list Type, select NS.
- Click Resolve. The delegation works correctly if the response contains the nameservers that you entered in step 2.