Create System User on Mapp Engage

Goal

You create system user accounts for the individuals who log in to the Mapp Engage user interface and work in your Mapp Engage system. Each system user requires a username and password to log in to Mapp Engage.

Mapp Engage automatically sends a system message to the new system user to confirm that an account has been created. The default system message includes a link to Mapp Engage where they can enter a password and immediately start working with Mapp Engage.

1. In the ​Main Navigation​, click ​Administration​ > ​System Users​.
   ⇒ The ​System Users​ window opens.
2. Click ​Create​.
   ⇒ The ​New System User​ window opens.

3. Enter the following information:

   Setting	Description
   ​Type​	Defines the type that is assigned to the system user. This setting is used to classify the accounts in your system. The following options are available: ​UI User:​ The system user is a person who logs in to Mapp Engage and interacts with the user interface. ​API User:​ The system user is an automated process or interface that interacts directly with the Mapp Engage database via an API. ​Hybrid User:​ The system user is a person who accesses Mapp Engage both through the user interface and through an API.
   ​Email Address​	Defines the email address of the new system user. The system user enters this email address as the username to log in to Mapp Engage. When you save the new system user, Mapp Engage checks the email address to determine whether the address is valid. The email address must be unique. With the email address, Mapp Engage can send system messages with status information and download links directly to system users.
   ​First Name​	Defines the first name of the new system user. The name identifies the system user in Mapp Engage.
   ​Last Name​	Defines the last name of the new system user.
   ​Language​	Defines the default language for the new system user. This setting determines which language is used for system messages that are sent to the system user. If the default language is not specified, the system default language is used.
   ​Time Zone​	Defines the default time zone for the new system user. This setting determines which times are shown in the user interface. If you do not specify a time zone, the default time zone for your system is used.
   ​Role (Messaging)​	Assigns the new system user account to a system role for the Messaging area in Mapp Engage. The system role determines which set of permissions are applied to the system user. You can only see system roles that are ranked lower than the system role assigned to your system user account. To display a list of permissions that are currently assigned to the selected system role, click the symbol. You can assign a system user the ​(None)​ system role. This system role grants access to Mapp Engage but not the Messaging area. Use this option for system users who can only log in and work with Social.
   ​Create Contact Profile​	Copies the information that is used to create the system user account into a contact profile with the same email address. This option lets you send test messages to this email address or preview personalizations with this email address.
   ​Receive emergency communication​	The default setting is checked. Only uncheck this box if you do not want the system user to receive emergency communications from Mapp Digital. These communications include information on downtimes and system issues.

4. Click ​Save​.
   
   ⇒ A status message confirms that a new system user has been created.
   
   Mapp Engage sends a system message to the email address of the new system user. The default system message includes a link to Mapp Engage, where the system user creates a password for the new account. Alternatively, you can manually set a password for the new system user. For more information, see ​Set Password for a System User​.