This job was previously called: Change Read Mode.

This job changes the member read mode of members in a specific group. The member read mode stores information about how a member prefers to receive messages within a specific group. The channel and format settings are group-specific and only affect messages sent to the recipient in the selected group. Preferences for email, SMS and mobile push are defined with this job.

This job changes the member's individual read mode preferences, not the group settings.

Use Case​

This job can be used in combination with a preference center where contacts change their desired email frequency for a certain period of time, for example during their holidays. If desired, this job can suppress all contact for a certain period of time. The information from the preference center is normally stored in the custom user attributes.

Basic Settings

​Name​

This input field defines the name of the automation. The name is used to identify the automation in the system. It appears on the ​Time-based Automations Overview​ window. The maximum length is 100 characters.

​Description​

This input field defines a description of the automation. The description makes it easier to identify the automation in the system.

​Job​

This input field defines the job. For a list of all available jobs, see All Available Time-Based Jobs​.

Define Job​

This area defines the specific parameters of the job.

  • Group Name: This field defines the group for which the read mode is changed. The channel and format settings are group-specific and only affect messages sent to the recipient in the selected group. Use the  symbol to search for a specific group.

  • Read Mode: This input field defines the preferred, allowed and denied contact methods. The  symbol opens the ​Select Message Format​ window. Here the desired read mode settings are selected from drop-down lists.

Define Selection​

  • Selection: This drop-down list defines a selection. A selection filters contacts according to defined conditions. Use the  symbol to search all selections in the system.
    A selection is mandatory for this job. Only the group members who match the selection criteria will have their member read modes changed.

Schedule

​Schedule​

This button saves your changes and opens the ​Schedule Time-based Automation​ window. Here you define the date and time of execution. For more information, see Schedule Time-Based Automation (window)​.