Goal​

To change the email header for one email sendout.

Background Information​

During the message creation, you can create additional parameters that change information in the email header. These settings override the header that is defined in the sendout options for the group. For more information, see ​Group Settings​.

To add a CC or BCC header, you need system permission ​254 - Messaging: Create CC and BCC Header​.

WARNING!

Changes to the header of your email can impact the deliverability of the message. If you have questions, contact your account manager.

If you use DMARC sender authentication, use one of the two possible formats for the ​from​ address.

  • Display Name <username@domain>

  • <username@domain>

Procedure​

  1. Navigate to step 2. ​Content​ of the message creation wizard and expand the ​Advanced Options​ area.

  2. In the ​Email Headers​ area, click the  symbol to add two new parameter fields.
    The first input field defines the characteristic or parameter to modify. The second input field identifies the value to use for the parameter.
    These settings override the header information that is defined in the sendout options for the group.

  3. To modify the email header of a message, use the values in the following table.


Modification

Header Name

Header Value

​Enter a specific from address​

Defines the email address to use as the from address. The value that is specified in quotation marks is displayed as the sender to the receiver. If no value is specified, many email clients display the sender email address by default.

Defines the email address that the recipient of the email sees as the sender of the email.

​From​

Enter the display name in quotes followed by the email address in angled brackets.

Example: ​"Joe Sample" <example@mywebsite.com>​

​Send a copy of the message to a specific address​

Defines an individual address to which Mapp Engage sends a copy of the message automatically.

The email header contains the CC record. Recipients of the message can look in the email header and see the email address that receives the copy.

​X-eC-messenger-CC​

Enter the email address.

​Send a blind copy of the message to a specific address​

Defines an individual address to which Mapp Engage sends a blind copy of the message automatically.

The email header does not contain the BCC record. Recipients of the message cannot see the address that receives the blind copy.

​X-eC-messenger-BCC​

Enter the email address.