To capitalize the first letter of the name of all contacts in your system.
Use the "corrected" data for personalisation. This ensures that your personalizations read "Dear John" instead of "Dear john".
Background Information
An operation is a type of profile-based automation. An operation consists of expression language applied to a profile attribute with the data type string, number or date. Use an operation to extract or modify data stored in an attribute.
Procedure
Create a new custom user attribute with the name FirstName_Capitalised . The data type is String.
In Automation, create a new profile-based automation with the type Operation. The target attribute is FirstName_Capitalised. The operation has the following expression: ${ecx:capitalizeWords(user.FirstName)}
Click the Save button.
Select the profile-based automation and click the Activate button. ⇒ The profile-based automation is now active.
Click the Apply Automations button. ⇒ Engage applies the automation to all contacts in the system. This can take a long time.