Prevent message sendout to contacts who mark your message as spam.
Benefits
Block message sendout to contacts who have indicated that they no longer want to hear from you.
Improve deliverability.
Background Information
We recommend adding addresses to a Robinson list when they produce a spam complaint.
A Robinson list is an external blacklist. It is used to block addresses in multiple Mapp Engage systems. During sendout, Mapp Engage checks the addresses in the group against the Robinson list. Any addresses in the group that are on the Robinson list are skipped during sendout. Addresses on the Robinson list do not receive any messages. No data is deleted when an address is added to a Robinson list. Subscription data remains stored in the system.
ClickNext. ⇒ TheWhiteboardwizard opens to step two.
Define the desired time frame and notifications.
ClickActivateto immediately activate the whiteboard. Only active whiteboards are executed by the system. ⇒ The whiteboard is saved and activated. The automation has the statusRunningif the start date is immediate andScheduledif the start date is in the future.
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