Overview

Navigation path

Messages​  >  ​Push Notifications

What can I do in this window?

  • View push notifications and their status:

    • Draft

    • Scheduled - messages scheduled for sendout

    • Delivery - ongoing sendout

    • Completed - the whole sendout is completed

    • Failed - the sendout failed

  • Clone, delete, and archive push notifications.

  • View statistics for completed push notifications.

 Information on the overview page

Field

Description

​Name​

Displays the name of the push notification in Mapp Engage. The message name is for internal use only. Your contacts do not see the message name.

Campaign ID

​App ​

Displays the app that your push notification was sent through.

​Status​

Displays the status of the Push Notification:

  • Draft

  • Scheduled - messages scheduled for sendout

  • Delivery - ongoing sendout

  • Completed - the whole sendout is completed

  • Failed - the sendout failed

​Target Audience​

Displays the user selection for specific push (a specific selection or all opted-in users).

​​Author​​

Displays the system user who created the push notification.

​Last Changed​

Displays the date of the last change.

​Actions​

Allows the user to perform any of the actions in the ​Actions​ section. The choice of actions is different depending on the status of the message. For example, Statistics are only available for completed messages.

 Actions on the overview page

Basic actions available in the main view

Action

Description

Create Message


Allows you to create a new push notification.

Show Archive


Shows you all archived notifications. You can also reactivate archived notifications in this view.

​Filter ​

Filters the entries according to the values in the filter fields. It is possible to combine multiple filter criteria.

​Clear Filter​ 


Removes all filters and displays all available entries.

​Items per page​

Allows you to select how many push notifications are displayed per page: 5, 10, or 20.

Click  in the Actions column to access more actions.

Action

Description

Opens the ​Compose Push Sendout​ window, where you can edit the push notification before sendout. This option is only available for push notifications that are scheduled for a future sendout. You can edit the push notification at any time before the sendout starts. You cannot edit a push notification after sendout is finished.

Creates a clone of the push notification. The clone has the same content and settings as the original. The message ID of the clone is unique.

Deletes the selected message. Completed messages cannot be deleted, only archived.

Archives the selected message. Use the toggle switch Show Archive to display archived notifications.

Opens the statistics window for that push notification. Statistics are only available for notifications with the status Completed.

Configuration