To apply a message category to an existing draft message in Engage.


The message to be categorized has been created and saved as a draft or prepared message.

The message category has been created. For more information, see Create New Message Category​.

Background Information​

Message categories can be assigned to individual messages in Engage to make it easier to organize and identify messages. For more information, see Message Categories​.


  1. In the ​Main Navigation​ menu, click Messages​ .
    ⇒ The ​Processed Messages Overview​ window is opened.
  2. Next to the message to which you would like to assign a category, click  ​Edit​.
    ⇒ The ​Compose Message​ window is displayed.
  3. At the bottom of the screen, expand the  ​Advanced Options​  area.
  4. From the ​Message Category​ drop-down list , select the message category to be applied.
  5. If no message category is desired, select ​Do not assign a category​ .
  6. To save the changes, click​ Save as Draft​.