To archive an active coupon list.

Background Information​

In Engage, coupons are managed in coupon lists. To ensure well-organized coupon management, each coupon list should only contain one type of coupon (for example, free shipping or 25% discount).

Points to consider about archiving a coupon list:

  • When coupon list data such as the coupon recipient and the message used for sending the coupon is exported, only the first 100 coupon lists are displayed in the selection window. For this reason, it may be preferable to archive coupon lists that are no longer in use.
    Data from archived coupon lists cannot be exported. Once an archived coupon list is reactivated, the data is again available for export. Archiving does not delete the coupon data.

  • A coupon list must be archived before it is deleted.

It is not possible to add the placeholder of an archived coupon list to a message

However, if a list that is still in use (for example in a scheduled activity such as a birthday message) is archived after it was included in a message, coupons continue to be sent from the archived list as long as the supply of coupons lasts.

If a message contains the placeholder for a deleted list, it is not possible to start the sendout.


The Coupon Manager is a billable feature that must be activated for your system. To activate the coupon manager, contact your customer service representative.


  1. In the ​Main Navigation​ , click ​Content Management​ > ​Coupon Manager​.
    ⇒ The ​Coupon Lists Overview​ window opens.
  2. Activate the checkbox at the end of the row for each coupon list you would like to archive.
  3. Click ​Archive​.
  4. To view the archived coupon lists, select​ Archived​ from the ​Show​ drop-down list.
    ⇒ All archived coupon lists display.
    To reactivate a coupon list see ​Reactivate a Coupon List​.