What is Mapp Academy?
Mapp Academy is Mapp’s e-learning platform!
Learn more about Mapp Empower on your own time, and in a more personalized way. Our courses include text, animations, videos, and quizzes. You can even earn certificates to display your skills!
How can I sign up?
You can sign up at academy.mapp.com.
Which content is available?
It includes the following courses:
|Course||What you will learn|
- What Empower is used for.
- How to navigate the system.
|Static Segments & Subscribers|
- The purpose of static segments.
- How to create custom fields
- How to create a static segment.
- How to add subscribers into a static segment.
- Where to use the static segments within the system.
- The purpose of dynamic segments.
- How to create a dynamic segment.
- How to add subscribers into a static segment using dynamic criteria in a search.
- Where to use the dynamic segments within the system.
- What is Unified Segmentation?
- How to create a static segment using Unified Segmentation.
- How to create a dynamic segment using Unified Segmentation.
- What actions are available in Unified Segmentation.
- The purpose of custom fields.
- How to create custom fields.
- How to upload images.
- How to create visual templates.
- The difference between single and recurring messages.
- How to create messages.
- How to create a custom Welcome message.
- How to create different Welcome messages based on subscriber trigger field value.
- How to create a custom footer.
- The different types of standard reports available.
- How to run and view Inbox Rendering and Inbox Monitoring reports.
- How to create custom reports.
- Become a certified Mapp Empower Basic user!
- 30-minute test
- 25 questions to answer
- 75% passing score
We are working on additional courses. Stay tuned.
Where do I find the Empower courses?
In Mapp Academy, click on Courses > Learning paths.
If you are using Unified Segmentation in Empower, select Mapp Empower Unified - Certification - Basic Level. Otherwise, select Mapp Empower - Certification - Basic Level