To support best practices in email sendouts, Mapp has introduced stricter limits to the image sizes that Mapp Engage customers can upload. Effective immediately, all Mapp customers have a 1 MB upload limit for images. This size exceeds the recommended size of image data per email, which is between 600kb and 800kb.

Key Benefits

  • Faster sendouts.

  • Easier download of images for the end user.

  • Prevention of server load problems that affect performance.

How Does This Affect You?​

  • This upload limit does not affect most customers since most images are under 1 MB.

  • If your images are over 1 MB, you can use an image compressor to improve your end-user experience.

If you have any questions about image upload limitations, contact your Account Manager.