Using push or in-app notifications is a great way to stay in touch with your app users. You can inform them about updates, send them promotions, and much more. You can track if a user views and/or clicks on your push or in-app notifications. With this info, you can optimize your notifications or the send-out time.

This cannot be done out of the box. You will need to integrate the service used to send push or in-app notifications to your app. In our example below we used Mapp Engage SDK.

Precondition

You have to install the service for push or in-app notifications. Then we can get the message ID of the notification in order to track the receiving and opening. We recommend Mapp Engage, a product from our growing Mapp family.

It only takes a few steps and you are ready to track.