To import a Content Management System (CMS) message from a connected Mapp Engage system.

Background Information​

A CMS message is a message that is created in the Content Management System (CMS) of Mapp Engage.

CMS messages do not require HTML knowledge on the part of the message creator. The Master Template layout becomes available when Mapp enables the feature. The template can be used for an unlimited number of messages. Corporate design is automatically taken into account. In addition to providing the layout, a CMS message facilitates the personalization and customization of messages and can also support translation processes.


You have a separate Engage system available.
You have the permission ​160: System Administration: Create and Edit Transfer Security Records​.
For further information, contact your customer service representative.


  1. In the ​Main Navigation​, click ​Messages​ > Outbox > Email.
    ⇒The ​Processed Messages Overview​ window opens.
  2. In the ​Main Navigation​, click ​Create​ New > ​Message
    Step ​1. Type​ opens.
  3. Enter message information and select ​Email​ from the ​Type​ drop-down list.
  4. Click ​Create​.
    Step ​2. Content​ opens.

  5. Click ​Upload Message​.
    ⇒ The ​Upload Message Part​ window opens.
  6. Select ​CMS Message​.
    ⇒ The available options are modified to match the selection.
  7. Click ​Select CMS Message​.
    ⇒ The ​Select CMS Message​ window opens.
  8. To select the desired CMS message, click the symbol.
    ⇒ The ​Select CMS Message​ window closes. The ​Upload Message​ window opens.
  9. Click ​Import​.
    Step ​2. Content​ of the message creation wizard opens. Mapp Engage uploads all available information for the selected CMS message.