Group Settings
In the Group Settings area, you can create and edit group-specific settings.
General Group Settings
Owner / Managers | The group owner and manager(s) are displayed in the General Settings (tab). To assign the role that a user has in the group, see Assign a Group Role. To assign the role of group-owner to one of the managers in a group, see Change Group Owner. |
Group Category | Each group can be assigned to a group category. Group categories make it easier to manage statistical analysis and reporting for different types of groups. For more information, see Group Categories. For how-to instructions, see Create New Group Category. |
Country / Language | The country and language settings of the group determine the default settings that are used for system messages. The country and language of the group are selected in the General Settings (tab). |
Group Subscription Settings
Moderated Group Membership | When a group is moderated, the group moderator must approve every potential subscriber before they join the group. For more information, see Moderated Group Memberships. For how-to instructions, see Moderate Group Membership. |
MPS Parameters | MPS Parameters are inserted into request forms on Mapp Engage landing pages to indicate mandatory input fields. MPS parameters are created in the General Settings (tab). |
Landing Pages | A landing page is a special web page that is created in Mapp Engage. Landing pages allow recipients to access and update profile data or subscribe/unsubscribe to a newsletter. For more information, see Landing Pages. |
Moderation and Notification Settings
Moderated Sendouts | When messages are moderated in a group, an owner or manager must approve every message before sendout. For more information, see Message Moderation. For how-to instructions, see Create a Message Moderation Process. |
Moderated Membership | When membership in a group is moderated, the group moderator must personally approve every applicant that subscribes to the group. For more information, see Moderated Group Memberships. For how-to instructions, see Moderate Group Membership. |
Owner Notifications | The group owner can be informed of every subscription and unsubscribe to a group. The group owner can also receive XML notifications regarding sendouts, profile changes, (un)subscribes, bounces, and blacklisting. Notification requirements are defined in the Notifications (tab). |
Message-Related Settings
Sendout Speed & Time | It is possible to set the speed and time frame of sendouts in the group. The settings are entered in the Sendout Options (tab). |
Sender Name | It is possible to change the sender name and address of the group. The settings are created in the General Settings (tab). |
Channel | It is possible to enter a preferred channel for all sendouts in the group. These settings are only valid for members of the group who do not have a read mode stored in their attributes. The settings are entered in the Sendout Options (tab). |
Message Header / Footer | A specific message header or footer that is added to every message sent in the group can be created and stored in the group settings. The group header or footer is stored in the Sendout Options (tab). |
Deliverability
List-Unsubscribe Header | A List-Unsubscribe header adds an easily accessible and very visible unsubscribe button to a message. List-Unsubscribe headers are supported by most ISPs and email clients. For more information, see Add Standard List-Unsubscribe Headers. |
Responses and Deactivation | A spam complaint response causes immediate deactivation of the recipient within the group. The settings for spam complaints cannot be changed. For all other response categories, one response within seven days is the default deactivation setting. We recommend using the deactivation settings that have been put together by our deliverability experts, see Deactivation (tab). The settings for response handling in each group are defined in the Deactivation (tab). |
Tracking
Opens & Clicks | Preferences regarding how Mapp Engage tracks message opens and clicks on links are set in the Tracking & Links (Tab). For how-to instructions, see Activate the Evaluation of Opens of HTML Messages in a Group. |
Link Parameters (for web analytics) | The parameters that enable external link tracking with a web analytics tool are added in the group settings. For how-to instructions, see Add Parameters to All Links in a Message. In the group settings, it is also possible to exclude a link, see Exclude Links From Link Parameters and Tracking & Links (Tab). |
Inbox Monitoring | Inbox Monitoring uses a seed list to test the deliverability of a message at different domains. For more information, see Inbox Monitoring. For how-to instructions, see Enable Inbox Monitoring. |
Message Reply Settings
Reply Handling | Reply Handling defines how Mapp Engage manages certain reactions to messages (for example, when a recipient answers a message using the reply button in their email client rather than a link in the message). Settings are entered on the Reply Handling (tab). For how-to instructions, see Manage Replies to Email Messages. |
IMAP Inbox | It is possible to configure reply handling for a group so that replies are managed in an IMAP folder. For how-to instructions, see Access the Inbox with IMAP. |