- In the Main Navigation, click Create New > Message
⇒ Step 1. Type opens.
- Enter message information and select Email from the Type drop-down list.
- Click Create .
⇒ Step 2. Content opens.
- Enter your subject line and content, then click Prepare Sendout .
⇒ Step 3. Configuration opens.
In this step, you define the settings for your email sendout.
What can I do in this step?
Select a sendout group.If you have configured Group within Email Message or Template, the same Group is displayed in the Configuration sendout. However, you can change it in this step. For more information, see the Define Email Message Information section on the Create a New Email Message page.
Select a sender profile.
View the email channel configuration in which your message is sent.
Select to send to the group or to save as a prepared message.
Apply a selection to limit the recipients of the message.
Decide whether to send the message immediately, or schedule the message to be sent later.
Select message preprocessing.
Define your sendout size.
Select HTML or text or both as the message format.
Select a message category.
Enter a selection expression to create a selection for either related data or attribute data.
Activate the Inbox Monitoring test.
The group settings also affect message sendout and delivery. For more information, see Sendout Options (tab).
Shows the message name that is entered in step 1. Type of the message creation process. The message name identifies the message within your system and is not visible to the recipient.
Defines the group to which you send the message. In Mapp Engage, messages are always sent to a group. Select your sendout group from the Group drop-down list. To search for a group, click thesymbol.
SuperGroups are marked with an (S).
Defines the sender profile that you want to apply to the message sendout. Sender profiles set the level of security that is applied to the email message. Select the appropriate sender profile from the Sender Profile drop-down list. See Create Sender Profiles and Custom email security settings.
Defines the channel configuration in which Mapp Engage sends you message. The email channel is defined as part of your system setup.
Defines whether the message is sent to a group or saved as a prepared message.
Applies a selection to the sendout. A selection is a filter that defines a subset of contacts. This subset is based on criteria that you define. Selections enable you to send targeted messages to a specific audience.
Select a selection from the drop-down list. To search for a selection, click thesymbol.
Defines when Mapp Engage starts the message sendout process.
Sendout with Message Preprocessing
Message preprocessing is an extra feature that is designed for customers who want to speed up their email sendouts. With this feature, Mapp Engage prepares your emails for sendout up to several hours before sendout. Mapp Engage creates complex personalizations and runs selection criteria before sendout. Because these time-consuming processes are completed in advance, the actual sendout process is much faster. For more information, see Message Processing vs. Message Transport.
If you have this feature, you can decide whether you want to separate message processing and message transport. Message processing can be scheduled up to a maximum of 72 hours before message transport. If you lack this feature, you do not see these additional options.
This entry defines whether message processing takes place before message transport.
Send to a SuperGroup
If you select a SuperGroup in the Group drop-down list, an additional check box appears in the window. This setting defines how Mapp Engage sends the message.
For more information, see SuperGroup: Introduction.
Send the Message to All Subgroups
Controls whether Mapp Engage sends the message to the subgroups (as a SuperMessage) or to the SuperGroup itself (as a normal message).
Use these options to limit the sendout to a smaller portion of the group. The members are selected at random.
Defines which formats of the email Mapp Engage sends.
Defines a message category for the message. Message categories help you evaluate the success of multiple messages in multiple groups. You can also use message categories in selections and automations. For more information, see Message Categories.
Defines a selection with expression language (EL). Mapp Engage applies this filter to your sendout. Use this type of selection to select contacts according to values that are stored in Related Data.
For more information, see .
Inbox Monitoring Test
Defines whether to apply inbox monitoring to the message before sendout. This feature is a fee-based feature. For more information on this feature and the applicable fees, contact your account manager.
The results of the inbox monitoring test can be seen in the delivery performance window.
For more information, see Inbox Monitoring Summary (tab).
Send Message to Test Recipients
Sends the message to all contacts who are designated as test recipients in the selected group.
Opens step 2. Content of the message creation wizard. If you click this option, your sendout settings are lost.
Opens the Message Preview window. This window offers you several ways to preview and test your message before sendout.
For more information, see Email Message Preview (window)
Opens step 4. Summary of the message creation wizard. Here you can review your message content and sendout settings before the final sendout.