Navigation Path​

  1. In the ​Main Navigation​, click Content > Email.
    ⇒ The ​Email​ window opens to the ​Email Messages​ tab.
  2. Click ​Frameworks​.
    ⇒ The ​Select Framework​ window opens.
  3. Edit an existing framework.
    ⇒ The ​Compose Framework​ window opens.


In this window, you define your framework. Several tabs allow you to specify the metadata of your framework and the HTML code of the framework itself.

What can I do in this window?

  • Define the framework description, framework tags, and other information.
  • Paste, define, and edit the HTML code.





Saves the changes.

The window remains open for further editing.

​Save & Close​

Saves the changes and closes the window.

The ​Frameworks​ tab opens. Here you can locate all your frameworks.


Closes the window without saving your changes.

The ​Frameworks​ tab opens.

Information Tab​

The ​Information​ tab allows you to set up the basic metadata of your framework.




Defines the name of the framework in Mapp Engage. The name is a mandatory input field.

The name is limited to 250 characters.


Defines a description for the framework. The description is an optional input field.

The description is limited to 3000 characters.

Use this input field to provide additional information about the framework.


Defines the tags that are assigned to the framework.

​ Character Encoding​

Defines the character encoding of the framework.

The following options are available:

  • ISO 8859-15:​ This encoding is sufficient for characters in Western European languages. For more information, see We recommend that you use this encoding.
  • UTF-8:​ This type of encoding is the most common character encoding for unicode characters. For more information, see UTF-8 character encoding supports all characters, including characters used in Middle Eastern and Asian languages.
    This encoding increases the size of your email messages. An increased email size can influence sendout and deliverability and can have an impact on your billing. Choose ISO 8859-15 whenever possible.

Edit Tab

Only edit the code of your framework if you are familiar with HTML code for email.

The ​Edit​ tab allows you to paste, define, and edit the code of your framework.

You can define the following in your code:

  • The global HTML code for email templates, including style definitions (CSS) and responsive behavior.
  • Where blocks can be used.