Basics

This article covers basic information about Mapp Connect and its integration possibilities.

Overview

Navigation Path

Data Management > Mapp Connect

What can I do in this window?

Create a new integration
View all your existing integrations and their statuses
Copy and Edit integrations

Basic Mapp Connect Architecture

Configuration

Navigation path:

Data Management > Mapp Connect > Add New Integration > Create

Available Integrations:

Generic Integration - use this option for all plugins that you create yourself.
Third-party integrations:

Overview tab

This tab shows all basic information about the integration.

Information & actions on the Overview tab

Settings	Description
Basic Information	Integration type: shows whether the integration is a generic one, or a 3rd-party one Name: displays the name of the integration. You can edit the name anytime. Description: this field is optional Integration ID
Automation (Whiteboard) settings	Trigger Whiteboard automations when user mapping attributes change - enable this is you have Whiteboard plans that react to any attribute changes. This attribute can be changed in the system via your Mapp Connect integration. Add incoming (external) event names - if you use the Mapp Connect External Event, here is where you define the events that will be included in the automation.
Invalid Mappings	Displays information whether all mappings within the integration are valid, and a warning if any mapping is invalid. In this case, the main page will display an error as well. Example:
Add monitoring users	Adds a Mapp Engage user who will receive notifications and logs related to the mapping. Select the user email address from the drop-down list or perform a search, then click Add.
Status	Connected / Disconnected
Disable / Enable	Disables or enables the integration.
Copy	Creates a copy of the integration
Remove	Removes the integration.
Save	Saves the basic settings of your integration.

Mapping tab

The Generic Integration only supports import for the destinations (subtypes) listed below.

Each mapping contains a list of default destinations which are relevant to the mapping type. You can add user data mapping to every mapping type. For example, when you send an email you can add user attributes to user profile within the same API call.

Location (mapping subtype)

Subtype	Description
User	Allows you to map source data into a user profile using five attribute types: core, custom, member, and addon.
Email	Allows you to send an email (prepared message) and optionally, map source data as an email parameter used in the prepared message template.
Transactions	Allows you to map source data with the default structure of the Transactional Related Data Table.
Wishlist	Allows you to map source data with the default structure of the Wishlist Related Data Table.
Abandoned Cart	Allows you to map source data with the default structure of the Abandoned Cart Related Data Table.
Location	Allows you to map source location data with the default structure of location in the metadata service for the geofence functionality. For more information about the geofence functionality, see Location Management.
SMS	Allows you to send an SMS (prepared message) to the contact using email or mobile number as an identifier.
Push	Allows you to send a push notification (prepared message) to the contact using email as an identifier. This requires adding the mobile app ID in the API call.

Attribute Types

Four types of attributes can be assigned to the profile.

Core or standard attributes like Email (always required), first name, etc.
Custom attributes created by system users in one system.
Member attributes. One attribute can vary for the same user depending on the group (optimal for agencies).
Addon attributes. An attribute where a different value can be assigned to one profile depending of the integration.

Data Transformations

During data import, you can transform the data into a unified format that you can define using the options listed below.

Transformation Type	Description
To upper case	Transforms source data to upper case.
To lower case	Transforms source data to lower case.
Math floor	Transforms numeric value to integer.
Timestamp	Adjusts format of the timestamp to your supported format.
Remove char	Allows you to specify a character or string which will be removed from incoming data.
Custom	Lets you create a custom data transformation using JavaScript. A custom transformation cannot be saved until it is executed (tested) and returns a single string value.

For more information see Edit Data Transformations.

Data Import tab

What can I do in this window?

Create automated imports that let you sync your contact data from external sources into your Mapp Engage system.
View all your configured imports and monitor import status

Examples of imports:

Add contacts to Mapp Engage
Update contact attributes in Mapp Engage
Remove users from Mapp Engage
Send an email (prepared message) with parameters to contacts
Add data to your custom Related Data tables
Add data to predefined Related Data: Transactions, Wish List and Abandoned Cart

See our detailed how-to article for more information.

Import Configuration tab

In this tab, you can configure the details of your imports. For details, see our how-to article.