Navigation Path​

  1. In the ​Main Navigation​, click ​Audience​ > ​Administration​.
    ⇒The ​Contact Management​ window opens to the ​Group Members​ tab.
  2. Click ​All Contacts​.
    ⇒An overview of all the contacts in your system opens. Find the contact you want to view.
  3. In the ​Actions​ column, click the symbol.
    ⇒The ​Contact Profile​ window opens to the ​Attributes ​tab.
  4. Click ​Activity​.
    ⇒The ​Activity​ tab opens with a list of all contact-related activities.

Purpose​

This window shows all the activities that are stored in the system for the selected contact. These activities appear in chronological order, with the most recent activities at the top. In this window, you can filter the data by activity and time period.


What can I do in this window?

  • View all activities that are associated with a contact.
  • Filter the activities of a contact by event or time period.
  • Export the entire activity history of a contact.


Related Topics​

Actions​


Action

Description

​Export​

Exports the information on the contact.

​Anonymize​

Encrypts the information on the contact with a hash algorithm SHA3-256. This hash removes the contact from the system. This action cannot be recovered.

​Save​

Saves changes that you enter in the ​Contact Information​ panel or ​Attributes​ area and closes the window.

​Close​

Discards your changes and closes the window.


Filter Options​

Here you can filter the activity feed to limit the results to specific events or a specific time frame.


Setting

Description

​Event​


  • ​All Activities​: Select all activities that are associated with the contact.
  • ​Sendout​: View message sendouts.
  • ​Message Read​: View when the contact read message.
  • ​Link Click​: View when the contact clicked a link.
  • ​Sendout Skip​: View when the sendout was skipped for this contact.
  • ​Bounce​:View any bounces.
  • ​Feedback​:
  • ​Unsubscription​: View when the contact unsubcribed.
  • ​Message Forward​: View if a contact forwarded a message.
  • ​Subscription​: View when a contact subscribed.
  • ​Conversion​: View the conversion from your campaign.
  • ​Profile Changed​: View when the contact edited the profile.
  • ​Related Data Entry Created​: View when the Related Data entry was created.
  • ​Related Data Entry Deleted​: View when the Related Data entry was deleted.
  • ​Related Data Entry Updated​: View when the Related Data entry was updated.

​Start date​

To filter by time period, enter a start date in a numerical format by year-month-day. Alternatively, click the calendar symbol to select a start date.

​End date​

To filter by time period, enter an end date in a numerical format by year-month-day. Alternatively, click the calendar symbol to select an end date.